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  • 1
    Online Resource
    Online Resource
    MDPI AG ; 2021
    In:  International Journal of Environmental Research and Public Health Vol. 18, No. 22 ( 2021-11-18), p. 12103-
    In: International Journal of Environmental Research and Public Health, MDPI AG, Vol. 18, No. 22 ( 2021-11-18), p. 12103-
    Abstract: Background: Quality of life is one of the most important conceptual categories in many scientific fields and socio-economic practices. In the authors’ opinion, the assessment of the overall quality of life and the health-related quality of life of private entrepreneurs deserves particular attention. Until now, quality of life and its determinants in entrepreneurs have been investigated by few authors. The aim of this study was to identify and assess the key determinants of quality of life and its health-related aspects in entrepreneurs from Wroclaw, Poland. Methods: A questionnaire survey was carried out in a group of 616 entrepreneurs selected from among 4332 individuals (2276 women, 2056 men) who had participated in a study on the socioeconomic determinants of quality of life and physical activity of Wrocław residents of working age. The main research method was a diagnostic survey using S-ES and WHOQOL BREF questionnaires. Information was obtained on respondents’ quality of life and perceived health condition, as well as sex, age, education, marital status, number of people in the household, income per capita, savings, and indebtedness. The collected data were subjected to statistical analysis using numerical distribution, medians, and quartile deviation. Crude and adjusted odds ratios were used to assess relationships between entrepreneurs’ quality of life and socioeconomic status. Results: Over 66% of Wroclaw entrepreneurs rated their overall quality of life as average or above average and about 34% as below average. An average or above assessment of perceived health condition was provided by 71% of respondents, and below average by 29% of respondents. Health-related quality of life was assessed as average or above average in the environmental domain by 79%, physical domain by 77%, social domain by 65%, and psychological domain by 58% of the entrepreneurs. Among the respondents significant correlations were found between quality of life and perceived health condition; family status, i.e., marital status; number of persons in the household; and financial status, i.e., per capita income, savings, and debt. Conclusions: The results of this study can be used for managing the quality of life of entrepreneurs. Quality of life determinants should be constantly updated, as they may change along with further economic development and Poland’s economic convergence with better developed EU countries.
    Type of Medium: Online Resource
    ISSN: 1660-4601
    Language: English
    Publisher: MDPI AG
    Publication Date: 2021
    detail.hit.zdb_id: 2175195-X
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  • 2
    Online Resource
    Online Resource
    Ovid Technologies (Wolters Kluwer Health) ; 2023
    In:  Quality Management in Health Care
    In: Quality Management in Health Care, Ovid Technologies (Wolters Kluwer Health)
    Abstract: The effectiveness of a quality management system consistent with the ISO 9001 standard depends on how quality objectives are established and pursued. The aims of this article are to identify quality objectives in selected certified organizations providing medical services, assess their compliance with the requirements of the ISO 9001 standard, and determine factors influencing such objectives. Methods: The first theoretical part of the article is based on a systematic literature review. The empirical part contains an analysis of documentation related to quality management systems and conducted audits. The data were collected during 42 quality management system audits conducted in 16 health care organizations in the years 2015-2020. Uncategorized interviews were conducted with quality management system representatives. The data were verified by interviews with 6 management system auditors having at least 15 years' experience in auditing health care organizations. The assessment of the methodological correctness is based on the ISO 9001:2015 standard criteria. Results: The most frequently formulated quality objectives include improving customer satisfaction, task-based objectives related to planned works, improvements, and development of new medical services. The quality objectives fulfill the requirements of the ISO 9001 standard. However, they are not ambitious. The most significant factors influencing the processes of goal setting are economic (financial incentives, available resources for modernization), social (community needs), and managerial (the scope of performed analyses, the quality of the audit process, and the calculation of necessary effort). Conclusions: Health care organizations need to pursue more ambitious objectives, intensify the use of performed medical analyses, and integrate quality objectives into management remuneration systems.
    Type of Medium: Online Resource
    ISSN: 1063-8628
    Language: English
    Publisher: Ovid Technologies (Wolters Kluwer Health)
    Publication Date: 2023
    detail.hit.zdb_id: 2093170-0
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  • 3
    Online Resource
    Online Resource
    Wydawnictwo SIGMA-NOT, sp. z.o.o. ; 2023
    In:  PROBLEMY JAKOŚCI Vol. 1, No. 1 ( 2023-2-24), p. 4-10
    In: PROBLEMY JAKOŚCI, Wydawnictwo SIGMA-NOT, sp. z.o.o., Vol. 1, No. 1 ( 2023-2-24), p. 4-10
    Type of Medium: Online Resource
    ISSN: 0137-8651
    Language: English
    Publisher: Wydawnictwo SIGMA-NOT, sp. z.o.o.
    Publication Date: 2023
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  • 4
    Online Resource
    Online Resource
    Emerald ; 2020
    In:  The TQM Journal Vol. 32, No. 6 ( 2020-11-04), p. 1217-1239
    In: The TQM Journal, Emerald, Vol. 32, No. 6 ( 2020-11-04), p. 1217-1239
    Abstract: The primary objective of the paper is to present the role and meaning of fear in organizations implementing TQM. The author's intention is to identify the causes of fear in the TQM components as well as the main types of fear, their causes, consequences and methods of reduction. Design/methodology/approach The main research method applied is a systematic review of the literature on the subject. The applied systematic review procedure takes into consideration the indicated research objective, the selection of the basic literature and publications, the presentation of the publication database and content analysis. The author also makes use of his own observations ensuing from his acting in the capacity of a TQM consultant and a juror of the Polish Quality Award. Findings The paper presents the causes of fear in the TQM components, the main types of fear and its consequences. The limited possibilities of eliminating fear are also indicated. Fear appears when, for various reasons, TQM is improperly implemented and maintained, but also when resources are allocated incorrectly (e.g. a wrong selection of quality team members), and it is included in social processes (e.g. in the quality team forming process). It appears when only structural empowerment rather than mental empowerment is applied, when there exist contradictory expectations with regard to empowerment, in case of excessive and/or “have to” commitment in particular employees, and when too much emphasis is placed on commitment. Research limitations/implications The reflections included in the paper may become useful for quality management practitioners, as such knowledge allows them to avoid mistakes which are the cause of fear, that is an emotion making quality improvement difficult. The paper does not present the manifestations and sources of fear in all TQM components, and they are certainly included in a broadly understood quality culture. Nevertheless, the gathered and arranged knowledge can be the source of further research. Originality/value Being the result of the studies of the literature on the subject, this paper is one of few publications discussing in a detailed manner one of the principles of effective quality management formulated by E. Deming, namely “driving fear out”.
    Type of Medium: Online Resource
    ISSN: 1754-2731
    Language: English
    Publisher: Emerald
    Publication Date: 2020
    detail.hit.zdb_id: 2420151-0
    SSG: 3,2
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  • 5
    Online Resource
    Online Resource
    MDPI AG ; 2020
    In:  Administrative Sciences Vol. 10, No. 3 ( 2020-09-04), p. 67-
    In: Administrative Sciences, MDPI AG, Vol. 10, No. 3 ( 2020-09-04), p. 67-
    Abstract: The implementation and smooth functioning of e-administration depends on many technical and organizational factors but also on psychosocial factors, including the sense of fear. In this paper, the authors treat fear as a subjective and perceptible sense of threat. They recognize that employees may express various concerns. Previous research has shown that employees may be afraid of losing their jobs as a result of implementing e-administration. The introduction of technology brings with it the threat of dehumanization. There are also numerous concerns that the development of modern technologies will not ensure adequate economic growth because it will be too slow. This paper discusses issues related to the fear of the changes taking place in the present, in particular those related to the introduction of modern technologies, as well as problems related to the possibility of reducing unethical behavior. The research has been carried out in local administration offices using a qualitative research procedure. The results of the research indicate the existence of relationships between the quality of e-administration and fears or threats experienced or perceived by employees. If e-administration does not simplify work and does not reduce employees’ workload, the only fears are employees’ fear of change and their inability to master new information technologies. The data obtained allow management practitioners to overcome barriers related to the implementation of e-administration.
    Type of Medium: Online Resource
    ISSN: 2076-3387
    Language: English
    Publisher: MDPI AG
    Publication Date: 2020
    detail.hit.zdb_id: 2662651-2
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  • 6
    Online Resource
    Online Resource
    Towarzystwo Naukowe Organizacji i Kierownictwa ; 2007
    In:  Przegląd Organizacji
    In: Przegląd Organizacji, Towarzystwo Naukowe Organizacji i Kierownictwa
    Abstract: W artykule podjęto problem skuteczności stosowania podejścia procesowego w urzędach administracji publicznej. Wykorzystano wyniki badań własnych przeprowadzonych w połowie 2007 roku w 14 urzędach administracji publicznej, które wdrożyły i certyfikowały systemy zarządzania jakością. W badaniach uczestniczyły urzędy miast, urząd marszałkowski oraz urzędy skarbowe zlokalizowane na terenie województwa śląskiego.
    Type of Medium: Online Resource
    ISSN: 2545-2622 , 0137-7221
    Language: Polish
    Publisher: Towarzystwo Naukowe Organizacji i Kierownictwa
    Publication Date: 2007
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  • 7
    Online Resource
    Online Resource
    Towarzystwo Naukowe Organizacji i Kierownictwa ; 2020
    In:  Przegląd Organizacji
    In: Przegląd Organizacji, Towarzystwo Naukowe Organizacji i Kierownictwa
    Abstract: Z dokonanego przeglądu literatury wynika, że metoda dzienniczkowa (ang. diary method) jest stosowana w naukach o zarządzaniu bardzo rzadko. Z dotychczasowych doświadczeń wynika, że wykorzystywali ją głównie specjaliści z zakresu zarządzania zasobami ludzkimi, zachowań organizacyjnych i marketingu. Autor jest przekonany, że ze względu na jej walory poznawcze (badanie emocji, postaw, nastrojów) może być ona szerzej stosowana. Za takim przekonaniem kryje się nie tylko wiedza dotycząca aktualnych możliwości jej wykorzystania, ale również dokonujące się na naszych oczach zmiany organizacyjne (upowszechnianie się pracy domowej). Na podstawie przeglądu literatury, a szczególne opisu zastosowanych metodologii autor wskazuje na silne i słabe strony tej metody i szkicuje przyszłościowe kierunki badań.
    Type of Medium: Online Resource
    ISSN: 2545-2622 , 0137-7221
    Language: Polish
    Publisher: Towarzystwo Naukowe Organizacji i Kierownictwa
    Publication Date: 2020
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  • 8
    Online Resource
    Online Resource
    Towarzystwo Naukowe Organizacji i Kierownictwa ; 2000
    In:  Przegląd Organizacji
    In: Przegląd Organizacji, Towarzystwo Naukowe Organizacji i Kierownictwa
    Abstract: Metody zarządzania zintegrowanego
    Type of Medium: Online Resource
    ISSN: 2545-2622 , 0137-7221
    Language: Polish
    Publisher: Towarzystwo Naukowe Organizacji i Kierownictwa
    Publication Date: 2000
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  • 9
    Online Resource
    Online Resource
    Emerald ; 2022
    In:  International Journal of Quality & Reliability Management Vol. 39, No. 1 ( 2022-01-14), p. 115-136
    In: International Journal of Quality & Reliability Management, Emerald, Vol. 39, No. 1 ( 2022-01-14), p. 115-136
    Abstract: The aim of this paper is to show the ways of setting quality objectives, their attributes and the conditions under which they can perform a motivational function. Design/methodology/approach Collecting relevant data, the authors used the results of previous research and theoretical assumptions concerning quality objectives. Subsequently, they carried out a survey and exemplification research based on participatory observations, document content analysis and interviews. Findings Goals are set mainly by top management, but the communication process itself is insufficient; the needs of system users are not taken into account. In the opinion of the employees, quality objectives are measurable and objective, although not very ambitious. For quality objectives to fulfil a motivational function, they should be objective and measurable. Also, the allocation of tasks among employees needs to be fair. Furthermore, quality objectives have to play a greater role in remuneration systems. Originality/value This paper is one of the first publications on the role and function of quality objectives. Its advantage is that it defines the conditions under which such objectives can have a motivational effect and encourage employees to pursue the improvement of their products and services.
    Type of Medium: Online Resource
    ISSN: 0265-671X
    Language: English
    Publisher: Emerald
    Publication Date: 2022
    detail.hit.zdb_id: 1466792-7
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  • 10
    Online Resource
    Online Resource
    Wydawnictwo SIGMA-NOT, sp. z.o.o. ; 2015
    In:  PROBLEMY JAKOŚCI Vol. 1, No. 6 ( 2015-6-5), p. 23-27
    In: PROBLEMY JAKOŚCI, Wydawnictwo SIGMA-NOT, sp. z.o.o., Vol. 1, No. 6 ( 2015-6-5), p. 23-27
    Type of Medium: Online Resource
    ISSN: 0137-8651
    Language: English
    Publisher: Wydawnictwo SIGMA-NOT, sp. z.o.o.
    Publication Date: 2015
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