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  • 1
    Online Resource
    Online Resource
    Institute for Operations Research and the Management Sciences (INFORMS) ; 2010
    In:  Information Systems Research Vol. 21, No. 3 ( 2010-09), p. 443-471
    In: Information Systems Research, Institute for Operations Research and the Management Sciences (INFORMS), Vol. 21, No. 3 ( 2010-09), p. 443-471
    Abstract: Organizations are increasingly engaged in competitive dynamics that are enabled or induced by information technology (IT). A key competitive dynamics question for many organizations is how to build a competitive advantage in turbulence with digital IT systems. The literature has focused mostly on developing and exercising dynamic capabilities for planned reconfiguration of existing operational capabilities in fairly stable environments with patterned “waves,” but this may not always be possible, or even appropriate, in highly turbulent environments with unexpected “storms.” We introduce improvisational capabilities as an alternative means for managing highly turbulent environments; we define this as the ability to spontaneously reconfigure existing resources to build new operational capabilities to address urgent, unpredictable, and novel environmental situations. In contrast to the planned role of dynamic and operational capabilities and the ambidexterity that they jointly offer, improvisational capabilities are proposed to operate distinctly as a “third hand” that facilitates reconfiguration and change in highly turbulent environments. First, the paper develops the notion of improvisational capabilities and articulates the key differences between the two “reconfiguration”—improvisational and dynamic—capabilities. Second, the paper compares the relative effects of improvisational and dynamic capabilities in the context of new product development in different levels of environmental turbulence. Third, the paper shows how IT-leveraging capability in new product development is decomposed into its three digital IT systems: project and resource management systems, organizational memory systems (OMS), and cooperative work systems—and how each of these IT systems enhances improvisational capabilities, an effect that is accentuated in highly turbulent environments. The results show that although dynamic capabilities are the primary predictor of competitive advantage in moderately turbulent environments, improvisational capabilities fully dominate in highly turbulent environments. Besides discriminant validity, the distinction between improvisational and dynamic capabilities is evidenced by the differential effects of IT-leveraging capability on improvisational and dynamic capabilities. The results show that the more the IT-leveraging capability is catered toward managing resources (through project and resource management systems) and team collaboration (through cooperative work systems) rather than relying on past knowledge and procedures (through organizational memory systems), the more it is positively associated with improvisational capabilities, particularly in more turbulent environments. The paper draws implications for how different IT systems can influence improvisational capabilities and competitive advantage in turbulent environments, thereby enhancing our understanding of the role of IT systems on reconfiguration capabilities. The paper discusses the theoretical and practical implications of building and exercising the “third hand” of improvisational capabilities for IT-enabled competitive dynamics in turbulence.
    Type of Medium: Online Resource
    ISSN: 1047-7047 , 1526-5536
    Language: English
    Publisher: Institute for Operations Research and the Management Sciences (INFORMS)
    Publication Date: 2010
    detail.hit.zdb_id: 2027203-0
    SSG: 3,2
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  • 2
    In: SSRN Electronic Journal, Elsevier BV
    Type of Medium: Online Resource
    ISSN: 1556-5068
    Language: English
    Publisher: Elsevier BV
    Publication Date: 2014
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  • 3
    In: MIS Quarterly, MIS Quarterly, Vol. 37, No. 2 ( 2013-2-2), p. 633-661
    Type of Medium: Online Resource
    ISSN: 0276-7783 , 2162-9730
    URL: Issue
    Language: Unknown
    Publisher: MIS Quarterly
    Publication Date: 2013
    detail.hit.zdb_id: 405089-7
    detail.hit.zdb_id: 2068190-2
    SSG: 24,1
    SSG: 3,2
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  • 4
    Online Resource
    Online Resource
    Wiley ; 2011
    In:  Decision Sciences Vol. 42, No. 1 ( 2011-02), p. 239-273
    In: Decision Sciences, Wiley, Vol. 42, No. 1 ( 2011-02), p. 239-273
    Type of Medium: Online Resource
    ISSN: 0011-7315
    URL: Issue
    Language: English
    Publisher: Wiley
    Publication Date: 2011
    detail.hit.zdb_id: 2066218-X
    detail.hit.zdb_id: 412837-0
    SSG: 3,2
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  • 5
    Online Resource
    Online Resource
    Institute for Operations Research and the Management Sciences (INFORMS) ; 2010
    In:  Information Systems Research Vol. 21, No. 4 ( 2010-12), p. 835-848
    In: Information Systems Research, Institute for Operations Research and the Management Sciences (INFORMS), Vol. 21, No. 4 ( 2010-12), p. 835-848
    Abstract: This paper starts from the premise that the simultaneous increase in environmental turbulence, the requisite speed of organizational change, and the intensified ubiquity of digital technologies are spawning a phenomenon that is messy, complex, and chaotic. Accordingly, we need to change the way we examine how information technology (IT) can help organizations build a strategic advantage in turbulent environments. We propose a more systemic and holistic perspective to theory building and testing in the information system (IS) strategy area and correspondingly appropriate methods that capture the complexity of this phenomenon. We term this phenomenon digital ecodynamics, defined as the holistic confluence among environmental turbulence, dynamic capabilities, and IT systems—and their fused dynamic interactions unfolding as an ecosystem. We believe that a more holistic understanding of digital ecodynamics will fuel the next leap in knowledge in the IS strategy area. First, extending the strategic management literature that has mainly focused on two-way interactions between environmental turbulence and dynamic capabilities, we foreground IT systems as a third central element. We use a “threesome tango” analogy 1 with strong mutual interdependence to accentuate our view of digital ecodynamics—while also stressing the emerging role of IT systems in triggering environmental turbulence and shaping dynamic capabilities to build a strategic advantage. Second, we propose a different paradigmatic lens (configuration theories) as an appropriate inquiring system to better understand the complexity of digital ecodynamics. The paper articulates the key aspects of configuration theories as inquiring systems, compares them with the more common variance theories and process theories, and illustrates the power of recent advances in configurational methods. Third, we create a preliminary roadmap for IS researchers to better examine digital ecodynamics using novel structural properties afforded by configuration theories (i.e., mutual causality, discontinuity, punctuated equilibria, nonlinear change). Fourth, we reflect on the broader opportunities that the configurational perspective of digital ecodynamics can create for IS strategy research. The paper ends by highlighting the double-barreled opportunity that digital ecodynamics renders, both as an energizing vision for IS strategy research and also as a reshaper of strategic management research and practice in a turbulent and digitized world.
    Type of Medium: Online Resource
    ISSN: 1047-7047 , 1526-5536
    Language: English
    Publisher: Institute for Operations Research and the Management Sciences (INFORMS)
    Publication Date: 2010
    detail.hit.zdb_id: 2027203-0
    SSG: 3,2
    Location Call Number Limitation Availability
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  • 6
    Online Resource
    Online Resource
    Elsevier BV ; 2009
    In:  SSRN Electronic Journal
    In: SSRN Electronic Journal, Elsevier BV
    Type of Medium: Online Resource
    ISSN: 1556-5068
    Language: English
    Publisher: Elsevier BV
    Publication Date: 2009
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  • 7
    Online Resource
    Online Resource
    Elsevier BV ; 2013
    In:  SSRN Electronic Journal
    In: SSRN Electronic Journal, Elsevier BV
    Type of Medium: Online Resource
    ISSN: 1556-5068
    Language: English
    Publisher: Elsevier BV
    Publication Date: 2013
    Location Call Number Limitation Availability
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  • 8
    In: MIS Quarterly, MIS Quarterly, Vol. 37, No. 2 ( 2013-2-2), p. 471-482
    Type of Medium: Online Resource
    ISSN: 0276-7783 , 2162-9730
    URL: Issue
    Language: Unknown
    Publisher: MIS Quarterly
    Publication Date: 2013
    detail.hit.zdb_id: 405089-7
    detail.hit.zdb_id: 2068190-2
    SSG: 24,1
    SSG: 3,2
    Location Call Number Limitation Availability
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  • 9
    Online Resource
    Online Resource
    Academy of Management ; 2007
    In:  Academy of Management Proceedings Vol. 2007, No. 1 ( 2007-08), p. 1-5
    In: Academy of Management Proceedings, Academy of Management, Vol. 2007, No. 1 ( 2007-08), p. 1-5
    Type of Medium: Online Resource
    ISSN: 0065-0668 , 2151-6561
    Language: English
    Publisher: Academy of Management
    Publication Date: 2007
    detail.hit.zdb_id: 2069299-7
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  • 10
    Online Resource
    Online Resource
    Institute for Operations Research and the Management Sciences (INFORMS) ; 2006
    In:  Information Systems Research Vol. 17, No. 3 ( 2006-09), p. 198-227
    In: Information Systems Research, Institute for Operations Research and the Management Sciences (INFORMS), Vol. 17, No. 3 ( 2006-09), p. 198-227
    Abstract: A burning question for information systems (IS) researchers and practitioners is whether and how IT can build a competitive advantage in turbulent environments. To address this question, this study focuses on the business process level of analysis and introduces the construct of IT leveraging competence—the ability to effectively use IT functionalities. This construct is conceptualized in the context of new product development (NPD). IT leveraging competence is shown to indirectly influence competitive advantage in NPD through two key mediating links: functional competencies (the ability to effectively execute operational NPD processes) and dynamic capabilities (the ability to reconfigure functional competencies to address turbulent environments). Environmental turbulence is also shown to moderate the process by which IT leveraging competence influences competitive advantage in NPD. Empirical data were collected from 180 NPD managers. Through the construct of IT leveraging competence, the study shows that the effective use of IT functionalities, even generic functionalities, by business units can help build a competitive advantage. The study also shows that the strategic effect of IT leveraging competence is more pronounced in higher levels of environmental turbulence. This effect is not direct: It is fully mediated by both dynamic capabilities and functional competencies. Taken together, these findings suggest that IS researchers should look beyond the direct effects of firm-level IT infrastructures and focus their attention on how business units can leverage IT functionalities to better reconfigure and execute business processes. In turbulent environments, focusing on these aspects is even more vital.
    Type of Medium: Online Resource
    ISSN: 1047-7047 , 1526-5536
    Language: English
    Publisher: Institute for Operations Research and the Management Sciences (INFORMS)
    Publication Date: 2006
    detail.hit.zdb_id: 2027203-0
    SSG: 3,2
    Location Call Number Limitation Availability
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