In:
Scandinavian Journal of Public Administration, University of Gothenburg, Vol. 22, No. 2 ( 2018-06-15), p. 65-87
Abstract:
Participatory measures are widely acclaimed as a solution enabling public administrations to become more responsive to citizens. Research has nevertheless documented that, de- spite intentions, residents end up feeling manipulated rather than listened to in these processes. In this study, we performed an in-depth analysis of policy documents used for decision-making related to the area-based initiative in the district of Tøyen in Oslo, Nor- way. We also interviewed local politicians and representatives of residents and civil servants. Initial contracts clearly stated that residents were supposed to influence deci- sion-making in this area-based initiative. In the analysis we categorised the different participatory measures in accordance with Arnstein’s participation ladder to see if resi- dents were allowed to influence decision-making and if so how. The results show that they were not allowed to influence decision-making. This raises questions about the inherent dilemma of accountability in modern-day bureaucracy and the potential for responsiveness to citizens.
Type of Medium:
Online Resource
ISSN:
2001-7413
,
2001-7405
DOI:
10.58235/sjpa.v22i2.11443
Language:
Unknown
Publisher:
University of Gothenburg
Publication Date:
2018
detail.hit.zdb_id:
2654227-4
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