In:
Convergence: The International Journal of Research into New Media Technologies, SAGE Publications, Vol. 27, No. 2 ( 2021-04), p. 539-553
Abstract:
Until relatively recently, processes of health application (app) design have been understudied and this has resulted in a lack of critical reflection on app creation, including curtailing opportunities to share insights and possible pitfalls that could inform best practice in the field. In response, this article contributes to a growing body of literature that addresses this lacuna by exploring the experiences of the research and design team that developed a health app for pregnant women attending a large tertiary hospital in South Australia. Our analysis pays particular attention to the designer–researcher–user nexus exhibited in the ‘co-design’ process and in doing so, draws on Rittel’s notion of ‘wicked problems’. Ultimately, we show that app design is a problem-solving process that is reflective of a high degree of sociality, fluidity, accommodations and compromises.
Type of Medium:
Online Resource
ISSN:
1354-8565
,
1748-7382
DOI:
10.1177/1354856520976450
Language:
English
Publisher:
SAGE Publications
Publication Date:
2021
detail.hit.zdb_id:
2210278-4
SSG:
3,5
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