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  • 1
    Online Resource
    Online Resource
    Modeling pervasive platforms and digital services for smart urban transformation using an enterprise architecture framework
    Emerald ; 2021
    In:  Information Technology & People Vol. 34, No. 4 ( 2021-07-29), p. 1285-1312
    Details
    In: Information Technology & People, Emerald, Vol. 34, No. 4 ( 2021-07-29), p. 1285-1312
    Abstract: In smart cities pervasive systems are deployed by enterprises and stakeholders in municipalities to provide digital services to citizens. But cities are faced with the challenge of achieving system pluggability, mainly service integration due to numerous actors and systems needed for smart urban transformation. Hence, there is need to employ a comprehensive and holistic approach to help achieve service integration of pervasive platforms. Therefore, this study presents an Enterprise Architecture Framework (EAF) to support smart urban transformation. Design/methodology/approach In this study the design science research methodology is adopted based on a multi-case studies of two organizations and data is collected using semi-structured interview from an organizations and municipality in Norway to validate how service integration can be achieved by the developed EAF to address pluggability challenges faced in urban environment. Findings Findings suggest that the presented EAF provides the structure to manage changes and maintain urban transformation and aims to align the business with the underlying information systems from the perspective of the stakeholders. Additionally, findings from the case studies modelled in ArchiMate language depict how service integration of different pervasive platforms provide digital services for smart urban transformation. Research limitations/implications This research only employed semi-structured interviews to validate service integration of digital platforms, other identified dimensions of pluggability were not fully addressed in this study. Practical implications Findings from the case studies provides insights on how pervasive platforms can be integrated to achieve a pluggable digital service from different stakeholders and data sources in practice. The developed EAF presented in this study provide a model that supports collection and exchange of data from different data sources in smart urban environment to enable the provision and consumption of digital services. Social implications The developed EAF aids system pluggability of actors and systems in providing digital service such as smart urban transformation that contributes to sustainable use of electric mobility in cities. Originality/value As cities increasingly deploy pervasive platforms to support urban innovation, researchers are seeking to explore how these platforms shape urban transformation. Presently, prior studies do not offer important insights into pervasive platform management from urban perspective. Against this backdrop, this study employs the information systems perspective of digital platforms literature roots in software development and physical product development to depict how the EAF can be employed to describe specific cases that integrate different pervasive platforms deployed by different stakeholders communicating to co-create collective digital services to citizens.
    Type of Medium: Online Resource
    ISSN: 0959-3845
    URL: Article
    DOI: 10.1108/ITP-07-2020-0511
    Language: English
    Publisher: Emerald
    Publication Date: 2021
    detail.hit.zdb_id: 1120182-4
    detail.hit.zdb_id: 2014262-6
    SSG: 24,1
    SSG: 3,2
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  • 2
    Online Resource
    Online Resource
    Mobile student information system
    Emerald ; 2011
    In:  Campus-Wide Information Systems Vol. 28, No. 1 ( 2011-01-04), p. 5-15
    Details
    In: Campus-Wide Information Systems, Emerald, Vol. 28, No. 1 ( 2011-01-04), p. 5-15
    Abstract: A mobile student information system (MSIS) based on mobile computing and context‐aware application concepts can provide more user‐centric information services to students. The purpose of this paper is to describe a system for providing relevent information to students on a mobile platform. Design/methodology/approach The research followed a design science approach, including surveys to argue for the relevance of the system and evaluation of different versions of the system using a mobile system acceptance model (MSAM). Findings It was found that the intention to use such services is high, in particular relative to services providing information based on localization and the personal schedule and interests of the student. Originality/value Several mobile systems exist that provide generic campus information for students and this paper describes one of the few systems of this sort of personalization which have been evaluated.
    Type of Medium: Online Resource
    ISSN: 1065-0741
    URL: Article
    DOI: 10.1108/10650741111097269
    Language: English
    Publisher: Emerald
    Publication Date: 2011
    detail.hit.zdb_id: 1481615-5
    SSG: 24,2
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  • 3
    Online Resource
    Online Resource
    What is the value of eGovernment – and how can we actually realize it?
    Emerald ; 2009
    In:  Transforming Government: People, Process and Policy Vol. 3, No. 3 ( 2009-07-31), p. 220-226
    Details
    In: Transforming Government: People, Process and Policy, Emerald, Vol. 3, No. 3 ( 2009-07-31), p. 220-226
    Abstract: The purpose of this paper is to promote academic discourse around the understanding of the concept of value of eGovernment and how a diverse set of benefits or values can be realized from eGovernment efforts. Design/methodology/approach The paper is designed as a viewpoint paper with emphasis on grounding a set of arguments on current practice and relevant scholarly papers. Findings Although not based on a formal, structured review, the paper proposes that the concept of value in relation to eGovernment is insufficiently discussed and defined in the eGovernment literature. Based on the high failure rates of eGovernment efforts, it further proposes that structured approaches to benefits realization, in combination with increased focus on (public) value, can be fruitful avenues for future research. The complexity of the context and the research challenges makes interdisciplinary research teams a necessity. Originality/value If addressed, the research propositions can lead to an increased understanding of the complexity of the concept of value related to eGovernment. Further, the propositions promote research that can lead to more pertinent documentation of the actual value of various eGovernment efforts as well as research of good practice on how government organizations can increase their opportunities to maximize value from their eGovernment spendings.
    Type of Medium: Online Resource
    ISSN: 1750-6166
    URL: Article
    DOI: 10.1108/17506160910979333
    Language: English
    Publisher: Emerald
    Publication Date: 2009
    detail.hit.zdb_id: 2276896-8
    SSG: 3,4
    SSG: 3,7
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  • 4
    Online Resource
    Online Resource
    Adding value through enterprise building information models in health-care services
    Emerald ; 2023
    In:  Journal of Facilities Management ( 2023-06-08)
    Details
    In: Journal of Facilities Management, Emerald, ( 2023-06-08)
    Abstract: The main aim of this paper is to describe the potential benefits of enterprise building information models (EBIMs) for health-care institutions. The main research question addressed is how data from EBIM could be leveraged to create value for hospitals beyond design, construction and traditional facility management. Design/methodology/approach Three different prototypes, which use different technologies in combination with EBIM, are described to illustrate different uses of EBIM within the context of a hospital and health-care operations. The case study approach has been used to present the prototypes. Findings EBIM data, in combination with other data sources, increases the potential benefits of the data with respect to many health-care-related processes, during the operation of a health-care institution. The benefits of EBIM span beyond the design and construction life cycle phases of a hospital and provide value to a variety of stakeholders in multiple health-care-related processes. Research limitations/implications The main limitation of this work is the limited sources of data and information such as the specific methods that were used in the design and development of each of the prototypes and a deeper insight into the design rationale and decisions. Another limitation of this paper is that the findings have not been validated. Practical implications This study demonstrates the value of convergence of a number of technologies such as EBIM, data and different types of technologies, throughout the life cycle of a building. This study also highlights the value of building information models (BIMs) data for supporting the design of novel educational and other types of application areas. The practical implications include the value for multiple stakeholders, such as resources planning, fleet and equipment management and contract negotiation. Benefits identified for resource planning can have strategic and financial implications at the management level. For patients, visitors and health-care personnel, there may be reduced infections, cleaner and pleasant facilities as well as a reduction of time to find relevant resources. Social implications Social implications" could be replaced by "For patients, visitors and health-care personnel, there may be cleaner and pleasant facilities and easy navigation support through the hospital. Furthermore, enhanced access to knowledge and information about the artefact and assets in the hospital can enhance learning and knowledge sharing. Originality/value This study identifies the lack of research in using BIM with other data for value-added services for multiple stakeholders in the operations phase of a hospital and addresses that research gap.
    Type of Medium: Online Resource
    ISSN: 1472-5967 , 1472-5967
    URL: Article
    DOI: 10.1108/JFM-12-2022-0129
    Language: English
    Publisher: Emerald
    Publication Date: 2023
    detail.hit.zdb_id: 2119497-X
    SSG: 3,2
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  • 5
    Online Resource
    Online Resource
    A model to evaluate the acceptance and usefulness of enterprise architecture for digitalization of cities
    Emerald ; 2023
    In:  Kybernetes Vol. 52, No. 1 ( 2023-01-17), p. 422-447
    Details
    In: Kybernetes, Emerald, Vol. 52, No. 1 ( 2023-01-17), p. 422-447
    Abstract: Enterprise architecture (EA) is usually adopted as an approach for managing enterprise complexities and aligning business and information technology (IT) capabilities. Although IT practitioners and researchers agree about the potential applicability and benefits of EA in smart cities, little is known about the factors that influence the acceptance and usefulness of EA in smart cities. Thus, EA acceptance and usage remains a central concern of urban research and practice. Similarly, there are fewer studies that explored EA adoption from the context of enterprises that provide digital services in cities grounded on empirical evidence. Therefore, this study assesses the acceptance and usefulness of EA in smart cities context by developing an EA adoption model drawing on the DeLone and McLean Information System (IS) success model. Design/methodology/approach Based on the identified factors survey questionnaire was designed and sent out to participants which includes IT professionals, senior managers and consultants from 18 organizations in Norway and Ireland involved in a smart city project (+CityxChange) ( https://cityxchange.eu/ ). Statistical Package for Social Science (SPSS) and structural equation modelling using partial least square was applied for data analysis. Findings The results suggest that service quality and system quality positively impact user satisfaction of EA and user's intention to use EA. More importantly, information quality does not influence user satisfaction of EA, and the user satisfaction of EA and user's intention to use EA significantly influences the net benefit of EA. Originality/value This study provides a complete understanding for academicians and IT practitioners regarding the factors and impacts on EA acceptance and use in smart cities. Finally, this study discusses the implications of this research and provides recommendations for future research.
    Type of Medium: Online Resource
    ISSN: 0368-492X
    URL: Article
    DOI: 10.1108/K-07-2021-0565
    Language: English
    Publisher: Emerald
    Publication Date: 2023
    detail.hit.zdb_id: 1479781-1
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  • 6
    Online Resource
    Online Resource
    Big data driven multi-tier architecture for electric mobility as a service in smart cities : A design science approach
    Emerald ; 2020
    In:  International Journal of Energy Sector Management Vol. 14, No. 5 ( 2020-03-27), p. 1023-1047
    Details
    In: International Journal of Energy Sector Management, Emerald, Vol. 14, No. 5 ( 2020-03-27), p. 1023-1047
    Abstract: Electric mobility as a service (eMaaS) is suggested as a possible solution to ease transportation and lessen environmental issues by providing a collaborative transport sharing infrastructure that is based on electric vehicles (EVs) such as electric cars, electric bicycles and so on. Accordingly, this study aims to propose a multi-tier architecture to support the collection, processing, analytics and usage of mobility data in providing eMaaS within smart cities. The architecture uses application programming interfaces to enable interoperability between different infrastructures required for eMaaS and allow multiple partners to exchange and share data for making decision regarding electric mobility services. Design/methodology/approach Design science methodology based on a case study by interview was used to collect data from an infrastructure company in Norway to verify the applicability of the proposed multi-tier architecture. Findings Findings suggest that the architecture offers an approach for collecting, aggregating, processing and provisioning of data originating from sources to improve electric mobility in smart cities. More importantly, findings from this study provide guidance for municipalities and policymakers in improving electric mobility services. Moreover, the author’s findings provide a practical data-driven mobility use case that can be used by transport companies in deploying eMaaS in smart cities. Research limitations/implications Data was collected from a single company in Norway, hence, it is required to further verify the architecture with data collected from other companies. Practical implications eMaaS operates on heterogeneous data, which are generated from EVs and used by citizens and stakeholders such as city administration, municipality transport providers, charging station providers and so on. Therefore, the proposed architecture enables the sharing and usage of generated data as openly available data to be used in creating value-added services to improve citizen’s quality of life and viability of businesses. Social implications This study proposes the deployment of electric mobility to address increased usage of vehicles, which contributes to pollution of the environment that has a serious effect on citizen’s quality of life. Originality/value This study proposes a multi-tier architecture that stores, processes, analyze and provides data and related services to improve electric mobility within smart cities. The multi-tier architecture aims to support and increase eMaaS operation of EVs toward improving transportation services for city transport operators and citizens for sustainable transport and mobility system.
    Type of Medium: Online Resource
    ISSN: 1750-6220 , 1750-6220
    URL: Article
    DOI: 10.1108/IJESM-08-2019-0001
    Language: English
    Publisher: Emerald
    Publication Date: 2020
    detail.hit.zdb_id: 2280261-7
    SSG: 3,2
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  • 7
    Online Resource
    Online Resource
    A mobile service using anonymous location-based data: finding reading rooms
    Emerald ; 2015
    In:  The International Journal of Information and Learning Technology Vol. 32, No. 1 ( 2015-1-5), p. 32-44
    Details
    In: The International Journal of Information and Learning Technology, Emerald, Vol. 32, No. 1 ( 2015-1-5), p. 32-44
    Abstract: – The purpose of this paper is to develop a mobile service, based on anonymous location-based data, to help students find available reading rooms on a university campus. To evaluate this mobile service, both a usability test and a technology acceptance test were carried out. Design/methodology/approach – The research followed a design science approach, including developing a prototype and evaluating the developed prototype. Findings – The results from the usability test indicated good usability of the developed mobile service. The results from the technology acceptance test demonstrated students’ intention to use this mobile service. Most respondents indicated that they would like to use this mobile service to find available reading rooms when they are on campus. Research limitations/implications – The results imply that there are other contexts where anonymous location-based data are also useful. A similar mobile service can be developed for other contexts, such as, hospital complexes, shopping malls, and airports. Originality/value – To the authors best knowledge, the authors have not found any mobile services aiming at counting the density of people residing in a room by using anonymous user location-based data on a university campus. This research fills this gap by developing the mobile service, called finding reading rooms.
    Type of Medium: Online Resource
    ISSN: 2056-4880
    URL: Article
    DOI: 10.1108/IJILT-08-2014-0017
    Language: English
    Publisher: Emerald
    Publication Date: 2015
    detail.hit.zdb_id: 2807379-4
    SSG: 24,2
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