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  • Clute Institute  (3)
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  • Clute Institute  (3)
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  • 1
    Online Resource
    Online Resource
    Clute Institute ; 2012
    In:  Journal of College Teaching & Learning (TLC) Vol. 9, No. 4 ( 2012-09-20), p. 327-338
    In: Journal of College Teaching & Learning (TLC), Clute Institute, Vol. 9, No. 4 ( 2012-09-20), p. 327-338
    Abstract: Under the current trend of globalization and economic dynamics, the accountability of our educational systems is being seriously tested. In response to the demands of the future, the Ministry of Education (MOE) in Singapore has wisely proposed several initiatives to promote the integration of Information and Communication Technology (ICT) in education, and to increase the competitiveness of the workforce by emphasizing inquiry-based learning, higher order thinking, and problem solving (i.e., Thinking Schools Learning Nation, Students Effective Engagement and Development). This study asserts that these two goals, rather than being mutually exclusive, are highly related. Research has shown that integrating technology in teaching and learning can have positive influences on higher order thinking, students motivation, inquiry-based learning, attitudes, achievement, and peer interactions in the classrooms (Bennett, 2001; Schofield, 1995).
    Type of Medium: Online Resource
    ISSN: 2157-894X , 1544-0389
    URL: Issue
    Language: Unknown
    Publisher: Clute Institute
    Publication Date: 2012
    detail.hit.zdb_id: 2428269-8
    Location Call Number Limitation Availability
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  • 2
    Online Resource
    Online Resource
    Clute Institute ; 2011
    In:  International Business & Economics Research Journal (IBER) Vol. 8, No. 2 ( 2011-02-14)
    In: International Business & Economics Research Journal (IBER), Clute Institute, Vol. 8, No. 2 ( 2011-02-14)
    Abstract: The focal point adopted in the present study is Customer Relationship Management (CRM) and its adoption in Taiwans banking industry. Since the current challenge banks are facing is in implementing and supporting new technological solutions that will enable them to be more responsive and flexible to their clients, a quantitative research methodology was employed in the present study in an attempt to answer the following research question: What are the critical factors that explain the degree of success in the deployment of CRM systems in Taiwans banking industry? First, based on the findings from the previous studies, an exploratory study consisting of focus-group interviews was conducted to uncover the nature of the problems confronting the banks in adopting CRM. Second, based on the findings from this preliminary investigation, a quantitative analysis using survey and statistical methods was conducted to identify possible answers to the research question. The research done with the present study has uncovered a number of factors which can be used to guide companies for a successful CRM deployment. These factors include primacy of customer service, customizing CRM functions/modules, discovering customers needs, maintaining employees moral, conducting a decision support system. If the major goal of implementing a CRM system is to improve the overall CRM deployment, the management in Taiwans banking industry should then emphasize three of two factors: primacy of customer service and customizing CRM functions/modules.
    Type of Medium: Online Resource
    ISSN: 2157-9393 , 1535-0754
    URL: Issue
    Language: Unknown
    Publisher: Clute Institute
    Publication Date: 2011
    detail.hit.zdb_id: 2428249-2
    SSG: 3,2
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  • 3
    Online Resource
    Online Resource
    Clute Institute ; 2011
    In:  Journal of College Teaching & Learning (TLC) Vol. 8, No. 3 ( 2011-03-15)
    In: Journal of College Teaching & Learning (TLC), Clute Institute, Vol. 8, No. 3 ( 2011-03-15)
    Abstract: Developed by Dodge (1995), WebQuest is an inquiry-based teaching tool, in which students of all ages and levels participate in an authentic task that use pre-designed, pre-defined internet resources, though other print resources can also be used. Learners will put the focus on gathering, summarizing, synthesizing, and evaluating the information within clearly defined parameters in order to accomplish an authentic task set by the instructor. WebQuest takes a problem-solving approach and exhibits a clear structure that guides the learning processes and interactions (Dodge, 2001), and can be used for different subject areas across age levels, from young children to adult learners (Ezell, Klein, Hines, & Hall, 2003). In teacher preparation, research has shown that WebQuest enhanced problem-solving skills, higher order thinking, motivation, creativity, critical thinking, active learning, connection to authentic contexts (Abu-Elwan, 2007; Allan & Street, 2007; Lim & Hernandez, 2007) and assisted in bridging the theory to practice gap (Lim & Hernandez, 2007). It should be noted that most studies were conducted on the subject areas of Math, literacy, or science. In Singapore context, many local teachers still havent heard of WebQuest and learned about using WebQuest in their teaching. Further, few research studies have focused on establishing WebQuest as an evidence-based practice in enhancing teaching and learning or a pedagogy promoting Universal Design for Learning and inquiry based learning. This research project intends to introduce WebQuest, to be modelled and integrated in a course training special education pre-service teachers (allied educators) in Singapore. Specifically, the following research questions were posed: (1) Does the use of WebQuest in teacher preparation promote special education teachers understanding on Universal Design for Learning (UDL) in accommodating students with diverse learning needs? (2) Does WebQuest a useful tool to enhance teachers higher order thinking, engagement, creativity, and collaborative learning skills? (3) Does the use of WebQuest in teacher preparation foster stronger desires for teachers to integrate ICT in teaching and learn more about WebQuest? Forty one teacher responded to a survey questionnaire after experiencing WebQuest developed by the course instructor in teacher preparation program. Teachers also learned about WebQuest as an Universal Design for Learning tool for students with diverse learning needs. The majoirty of teachers indicated strong favors over WebQuest activities over traditional teacher-directed learning methods. All participants found WebQuest helpful in accommodating individual differences and learning styles (Agree: 68.3%; Strongly agree: 31.7%). Forty teachers (N=41) reflected that they used more critical thinking and problem solving skills when they engaged in the WebQuest activities developed by the instructor (39% strongly agree and 56.1% agree). Thirty nine teachers agreed that they were required to use more creativity when they engaged in the WebQuest activities (24.4% of teachers stronly agree and 68.3% agree). The majority of teachers (26.8% strongly agree and 68.3% agree) felt that they know more about ways to incorporate technology for teaching and learning after experiencing WebQuest in this class. They also indicated that they would like to use more technology and web resources in teaching in the future after learning about WebQuest (41.5% strongly agree and 53.7% agree).
    Type of Medium: Online Resource
    ISSN: 2157-894X , 1544-0389
    URL: Issue
    Language: Unknown
    Publisher: Clute Institute
    Publication Date: 2011
    detail.hit.zdb_id: 2428269-8
    Location Call Number Limitation Availability
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