In:
Administration & Society, SAGE Publications, Vol. 54, No. 2 ( 2022-02), p. 248-276
Abstract:
Through bringing the concept of status distance to representative bureaucracy and diversity management literature, this article develops new hypotheses that can guide future studies on representation and diversity in public organizations. First, including status distance brings consideration of the tensions that minority representation creates between integration within the workforce and the pressures on minority bureaucrats to actively represent clientele. Second, the way status distance plays out in the interaction of bureaucrats with co-workers and citizen-clients depends on characteristics of the national and organizational environment and type of service.
Type of Medium:
Online Resource
ISSN:
0095-3997
,
1552-3039
DOI:
10.1177/00953997211028825
Language:
English
Publisher:
SAGE Publications
Publication Date:
2022
detail.hit.zdb_id:
1499970-5
SSG:
2
SSG:
3,4
SSG:
3,7
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