In:
International Journal of Service Science, Management, Engineering, and Technology, IGI Global, Vol. 2, No. 4 ( 2011-10-1), p. 79-97
Type of Medium:
Online Resource
ISSN:
1947-959X
,
1947-9603
DOI:
10.4018/jssmet.20111001
DOI:
10.4018/ijssmet.2011100108
Language:
Ndonga
Publisher:
IGI Global
Publication Date:
2011
detail.hit.zdb_id:
2586972-3
SSG:
3,2
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